What we deliver


seen.heard applies behavioural design to help organisations deliver their strategic goals.

We combine business experience and academic research to develop cost-effective and sustainable solutions which deliver results

Behavioural science draws on research in the areas of economics, psychology and ethics to find new ways to address sticky problems.   It can be used to improve the way individuals coach, teams make decisions and organisations grow and retain their people.    Behavioural science recognises the role of our inherent biases, the situation and social influences in determining what we do and don't do.  It acknowledges the extent to which we spend time operating from the unconscious rather than the conscious mind.  

More and more organisations are looking at how they can apply behavioural insights to improve the experience of customers, partners and employees. If you want to learn more about behavioural science and behavioural design, the best way is by experiencing it, applying the principles to a real business problem. We can work with you to build capability as a standalone exercise or as part of a broader development programme, addressing real issues at the same time. So, if you want to look at an old problem in a new way and learn more about behavioural design in the process, contact us.