What we do


seen.heard applies behavioural design approaches to help teams and organisations deliver their strategic goals.

We combine business experience and academic research to develop cost-effective and sustainable approaches for changing behaviour.

Behavioural science draws on research in the areas of economics, psychology and ethics to create new ways to help people, teams and organisations make better decisions and achieve higher levels of personal satisfaction and organisational performance. It recognises our inherent biases, the power of the situation and the role of social influence in determining our behaviour and the extent to which we spend time operating from the unconscious rather than the conscious mind.

More and more organisations are setting up their own teams focusing on behavioural insights and understanding how they can be applied to change how they work with customers, suppliers and internally. If you want to know more about behavioural science and behavioural design, the best way to learn about it is by experiencing it and applying the principles to a real business problem. We can work with you on a capability development exercise as a standalone session or as part of a broader development programme. So, if you want to look at an old problem in a new way and learn more about behavioural design in the process, contact us.